Warranty & Returns

Our Warranty

• Coverage: Products are warranted against defects in materials and workmanship for 12 months from the delivery date.
• What’s covered: functional defects under normal use.
• What’s not covered: wear parts/consumables, misuse/accident/unauthorized modification, improper storage/installation, cosmetic damage not affecting function.
• Remedy: at our option we will repair, replace, or refund the product.

30-Day Return & Exchange

• You may return items within 30 days of delivery for a refund or exchange.
• Conditions: new/like-new condition, all accessories/manuals/packaging included.
• Non-returnable: customized items, heavily used or damaged items, gift cards, clearance marked “final sale”.

• Fees:

• Our fault (defect/incorrect item): we cover return shipping.
• Change of mind: return shipping is your responsibility.

How to Start a Return

1. Prepare your order number and reason for return.
2. Submit a request via www.taskstarstore.com or email support@taskstarstore.com.
3. We’ll issue an RMA and return label (if applicable).
4. Pack securely and ship within [7] days of RMA approval.
5. Refunds: processed to the original payment method 3–7 business days after the item is received and inspected.

Warranty Claim Steps

• Contact us at support@taskstarstore.com with order number, serial/SKU, photos or short video of the issue.
• We may provide troubleshooting; if confirmed, we’ll ship replacement parts or a unit after verification.

Additional Notes

• Gift returns: refunds go to the original purchaser.
• Bundles: partial returns may prorate the refund.
• For EU/UK customers: your statutory rights (incl. right of withdrawal) remain unaffected.